Return Policy

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RETURN POLICY:

•  We only have 2 day return policy, from the date of delivery counting as day 1.
• If a piece is received on a Monday, then Tuesday would be the second business day, but if a piece is received on a Saturday, then Monday would be the second business day to be eligible for return. 
• Sundays do not count toward this window of time. 
• If returning, piece must be shipped back next business day and tracking must be emailed to salonvishay.com to be eligible for refund or exchange. 

Package must be in the carrier's possession the following day.

• *Shipping fees are non-refundable and the buyer is responsible for returned shipping and/or duty fees. 
• *If a piece is shipped back past the return window, that piece is returned to the sender and no tracking is provided, as there is none to give. Liability is on the buyer. 
• *Accessories are final sale. 
• *Refunds can take up to 7-10 business days to post to the account. 
• *We DO NOT accept returns or give refunds on: 

1. Stock items with requested alterations such as lace cut, coloring, haircut, and restyle

2. In salon purchases

3. Sale Items

4. Custom Orders

• *A refund with a restock fee of 20% charge app
  lies to online purchases only. 
• *Shipping fees are non-refundable, and the buyer is responsible for returned shipping and/or duty fees. 
• *If a piece is shipped back past the return window, that piece is returned to the sender. Custom and pre-orders require a 50% non-refundable deposit and are final sale. 

Final sale pieces are Non-Refundable/No Exchange.